Hopefully you have enjoyed a trouble free visit to Wales. However, if you do experience any problems please refer to the transport operator. Contact information can be found by clicking here.
If you have a complaint about a bus operator you can also contact Bus Users UK, which exists to protect and promote the interests of bus passengers and to provide a mechanism by which individuals' complaints can be pursued. The Welsh Assembly Government is currently funding two posts within Bus Users UK for its operations in Wales. Either email firstname.lastname@example.org or telephone 02920 221370.
The Welsh Assembly Government would value any comments or suggestions you have to improve this website. If you would like to comment, please contact:
Welsh Assembly Government
Department of Environment and Transport
Sustainable Travel Centres Branch
Tel: 02920 823103