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Call us: 0800 464 0000

Rail Travel

By Rail

Rail Companies

Arriva Trains Wales

Assisted Travel: 0845 300 3005
Textphone: 0845 60 50 600

Email

Accessibility Information

First Great Western

Assisted Travel: 0800 197 1329
Textphone: 18001 0800 197 1329

Email

Accessibility Information

Virgin Trains

Assisted Travel: 08457 443 366
Textphone: 08457 443 367

Need special assistance when you travel? Then please call the Virgin Trains Journey Care reservation service at least 24 hours in advance. Calls cost 2ppm (day) and 0.5ppm (evening) from a BT landline. Other operators' charges may vary.

Accessibility Information

Concessionary Fares

Welsh Assembly Government Concessionary Fares Information

Concessionary Rail Fare Information

Accessibility of Stations

The Welsh Assembly Government is continuing its commitment to the Wales Station Improvement Programme which seeks to provide exemplary accessibility for stations for example at Port Talbot Parkway, Pontypridd and Neath Stations.

Following two successful trials at Aberdyfi and Valley Stations, we aim to roll out the Easier Access (Humps) programme at selected rural stations in Wales that have an issue with the stepping height between the platform and the train preventing people with wheelchairs boarding and this programme will be completed by the end of 2011.

Further Information on accessible public transport in Wales can be found by visiting Traveline Cymru.